Terms of service

These Terms of service (“Terms”) govern your use of the PhotoID AI website and services (“Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Other documents on this site (for example the Privacy policy and Refund policy) form part of your understanding of how we operate and are incorporated by reference where applicable.

PhotoID AI provides an online tool that generates ID-style headshots from photos you upload, using artificial intelligence and third-party model providers. Features may include a watermarked preview, paid unlock of watermark-free downloads, and generation credits for additional runs, as described on the site at the time of use.

The Service is a general-purpose creative tool. We do not guarantee that any output will meet the requirements of a specific government agency, employer, exam board, or other third party. You are solely responsible for confirming format, quality, and suitability before official submission.

We may change, suspend, or discontinue features to maintain security, comply with law, or manage cost and abuse.

Certain features require you to sign in (for example with Google through our authentication provider). You must provide accurate information and keep your credentials secure. You are responsible for activity that occurs under your account, unless you notify us promptly of unauthorized use.

We may refuse registration, suspend, or terminate access if we reasonably believe there is fraud, abuse, or a risk to the Service or other users.

You agree not to:

• Upload or generate content that is illegal, infringing, defamatory, harassing, hateful, obscene, or harmful, or that violates another person’s privacy, publicity, or intellectual property rights.

• Attempt to probe, scan, or test the vulnerability of the Service, bypass authentication or rate limits, scrape or bulk-download in a way that harms performance, or reverse engineer non-public parts of the Service except where permitted by law.

• Use the Service to create misleading impersonation, non-consensual intimate imagery, or other outputs that violate applicable law or third-party rights.

• Resell or redistribute the Service in a way that competes with our offering without our prior written consent.

We may remove content, block requests, or close accounts when we believe these rules are violated.

Paid features are offered as described at checkout (for example via PayPal). Prices, taxes, and available packs may change; the terms shown at the time you confirm payment apply to that purchase.

Purchases may deliver digital benefits immediately (such as account credits or unlocking a download). Refunds and exclusions are governed by our Refund policy on this site. If there is a conflict between a checkout screen and these Terms for a specific transaction, the checkout description controls for that transaction only.

You represent that you have the necessary rights to any photos you upload and that your use of the Service does not infringe third-party rights.

To operate the Service, you grant us a limited, non-exclusive license to host, process, transmit, and display your uploads solely to provide and improve the Service (including sending content to AI providers as technically required).

Subject to third-party model and API terms, we grant you a personal, non-exclusive license to download and use outputs you lawfully generate for your own purposes. We do not claim ownership of your original uploads.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES SUCH AS MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI OUTPUTS MAY BE INACCURATE OR UNSUITABLE FOR A GIVEN USE; YOU USE THEM AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS (USD $50), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER MANDATORY CONSUMER LAW.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including for death or personal injury caused by gross negligence or willful misconduct, where applicable).

We may update these Terms from time to time. We will change the “Last updated” date when we publish a new version. If changes are material, we will provide additional notice if required by law. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms, except where your consent is required by law.